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Envision Optics Panorama Combined Package Deal Promotion
Effective Date: 21 April 2025
1. Package Inclusions:
- Comprehensive vision exam.
- Untreated 1.5-index lenses.
- Complimentary frame from our Econo-line.
2. Pricing:
- Single Vision: R990
- Bifocal: R1390
- Varifocal: R1990
3. Upgrades:
- Additional upgrades on lens designs, tints and coatings are available upon request. Please inquire for pricing.
- Frame Upgrades:
- +R400 Silver range
- +R800 Gold range
- Please Note: Luxury Brands are costed individually.
4. High Prescriptions:
- High prescriptions requiring special surfacing and higher index lens materials are costed individually outside of package deals.
5. Client's Own Frame:
- Clients may choose to use their own frame. However, this is done at their own risk.
- Special fitting charges may apply for using personal frames.
6. Payment Terms:
- This is a cash deal only, and invoiced as a package.
- A minimum deposit of 60% is required before the order is sent to the lab.
7. Delivery Timeframes:
- Orders will be processed and delivered within 7-10 business days from the date the deposit is received.
8. Cancellation Policy:
- Cancellations must be made within 24 hours of placing the order to receive a full refund of the deposit.
- Cancellations made after 24 hours will incur a 20% processing fee deducted from the deposit.
- No refunds will be issued once the order has been sent to the lab.
9. Vision Exam Fee:
- Clients who elect not to proceed with the order forfeit the promotional offer and will be required to pay R390 for the vision exam.
10. Promotional Offer:
- This promotional offer will run while stocks last.
- This is a limited offer and may not be combined with other promotional offers.
- Envision Optics Panorama reserves the right to modify or terminate this promotional offer at any time without prior notice.
11. Warranty Information:
- For warranty details, please refer to our Limited Repair or Replacement Warranty found on this website.
Envision Optics Panorama Limited Repair or Replacement Warranty
Effective Date: 1 January 2025
Warranty Period:
This limited repair/ replacement warranty is valid for a period of 6 months from the date of purchase.
Coverage:
This warranty covers manufacturing defects only, based on fair usage, for both spectacle lenses and frames. It includes:
- Defective hinges or screws
- Frame breakage due to material or manufacturing flaws
- Lens defects such as peeling or bubbling of coatings
Exclusions:
This warranty does not cover:
- Normal wear and tear, including scratches, chips, environmental exposure and fading
- Damage caused by improper handling, misuse, or accidents
- Damage due to unauthorized repairs or modifications
- Loss or theft of the frames or lenses
Warranty Claim Process:
1. **Inspection:** If you believe your spectacles have a manufacturing defect, please bring them to our practice for inspection. Our staff will assess the issue to determine if it is covered under this warranty.
2. **Proof of Purchase:** Present your original receipt or proof of purchase.
3. **Repair or Replacement:** If the defect is covered, we will, at our discretion, repair the frames or provide a replacement of the same or similar model frame or lenses at no additional cost to you.
Limitations and Exclusions:
- This warranty is non-transferable and applies only to the original purchaser.
- Envision Optics Panorama reserves the right to determine if the frames or lenses exhibit a manufacturing defect covered by this warranty.
- Any replacement frames or lenses provided under this warranty will be covered for the remainder of the original warranty period.
1. **Eligibility**:
- This promotion is open to all pensioners and persons over the age of 65.
- Individuals must produce a valid ID document to confirm eligibility for the promotion.
2. **Promotion Details**:
- Pensioners are entitled to a free comprehensive eye exam.
- The promotion runs from Monday, 17 March until Sunday, 23 March.
- Bookings are essential to avail of this promotion to be made at https://envisionoptics.setmore.com
3. **Visual Reports and Fees**:
- Any visual reports resulting from the eye exams can be obtained for a fee of R250.
- Should individuals opt to only have the vision exam with no further services or products, there will be no charge.
4. **Combining Promotions**:
- The promotion may be used in conjunction with our package deals or regular priced products.
5. **Limitation of Liability**:
- Envision Panorama is not responsible for any loss or damage resulting from participation in the promotion.
- The company’s liability is limited to the extent permitted by law.
6. **Data Protection**:
- Participant data will be collected, used, and protected in accordance with applicable data protection laws.
- Please refer to our privacy policy for more information on how we handle personal data.
7. **Dispute Resolution**:
- Any disputes arising from or in connection with this promotion shall be resolved in accordance with the procedures outlined by the management of Envision Panorama.
8. **Modification and Termination**:
- Envision Panorama reserves the right to modify or terminate the promotion at any time, with appropriate notice to participants.
- Any changes to the terms and conditions will be communicated to participants.
9. **General Terms**:
- Participation in the promotion implies acceptance of these terms and conditions.
- These terms and conditions are governed by the laws of South Africa.
- The promotion is subject to all applicable laws and regulations
Copyright © 2025 Envision Optics Panorama - All Rights Reserved.
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